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© 2026 Forktrucks.com Ltd. All Rights Reserved.
These Terms and Conditions ("Terms") govern your use of forktrucks.com Ltd ("we," "us," "our," "the Platform"), an online marketplace and communication platform for materials handling equipment companies in the UK and Europe.
By registering for membership, accessing, or using our Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Platform.
3.1 Membership is restricted to:
3.2 You must provide accurate, current, and complete information during registration.
3.3 You warrant that you are authorised to represent the business you register for.
3.4 You are responsible for maintaining the confidentiality of your account credentials.
3.5 We reserve the right to verify business credentials and suspend or terminate membership at our sole discretion.
4.1 The Platform may be used only for legitimate commercial purposes related to materials handling equipment.
4.2 You may:
You must not:
5.1 Post false, misleading, or deceptive content or advertisements
5.2 Engage in any unlawful trading practices, including:
5.3 Send spam or unsolicited communications to non-members
5.4 Use the Platform to facilitate fraud, money laundering, or other criminal activities
5.5 Misrepresent your authorisation to sell particular brands or equipment
5.6 Make false claims about warranties, authenticity, or authorisation
5.7 Violate any applicable UK, EU, or national laws or regulations in your jurisdiction
5.8 Breach consumer protection laws in any member state where you conduct business
6.1 You retain ownership of content you post but grant us a license to display, transmit, and store such content.
6.2 You warrant that you own or have proper authorisation for all content you post.
6.3 You must not infringe third-party intellectual property rights.
6.4 We respect intellectual property rights and will respond to valid takedown notices.
7.1 We operate as a hosting platform under UK E-Commerce Regulations.
7.2 We do not pre-screen user content or email communications.
7.3 We are not responsible for the accuracy, legality, or quality of member content.
7.4 We will investigate reports of potentially illegal activity and take appropriate action.
7.5 We reserve the right to remove content or suspend accounts without prior notice.
8.1 If you believe content on our Platform is illegal or infringes your rights, please contact us with:
8.2 We will investigate legitimate complaints promptly and take appropriate action.
9.1 We provide the Platform "as is" without warranties of any kind.
9.2 We are not liable for any business dealings between members.
9.3 Our liability is limited to the maximum extent permitted by law.
9.4 We are not liable for any indirect, consequential, or punitive damages.
You agree to indemnify and hold us harmless from any claims, losses, or damages arising from:
Your privacy is important to us. Please see our Privacy Policy for information about how we collect, use, and protect your personal data.
12.1 These Terms are governed by English law.
12.2 For UK members: Disputes are subject to the exclusive jurisdiction of English courts.
12.3 For EU/EEA members: You may bring legal proceedings in either:
12.4 Nothing in these Terms affects your statutory consumer rights under applicable law.
We may modify these Terms at any time. Continued use of the Platform constitutes acceptance of modified Terms.
For questions about these Terms, please contact us at enq@forktrucks.com.
forktrucks.com Ltd ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with UK GDPR and EU GDPR requirements.
We act in different capacities depending on the type of data:
Data Controller Role: For member registration data (business contact details, account information), we determine the purposes and means of processing.
Data Processor/Hosting Role: For user-generated content (eMail-Shots, equipment listings, communications content), we act as a hosting platform. Members determine what content to upload and send - we merely provide the technical infrastructure.
Data Processors: We may use third-party service providers (such as hosting companies or email services) who act as data processors on our behalf. These processors only process data according to our instructions.
For EU/EEA members, we may also have obligations under the GDPR. Our EU representative (if required) can be contacted at enq@forktrucks.com.
As Data Controller (Member Database): 3.1 Business Registration Information: Company name, business address, business registration information, VAT numbers
3.2 Business Contact Data: Names, business phone numbers, and business email addresses of company representatives
3.3 Usage Data: How you interact with our Platform, including login times and features used
3.4 Technical Data: IP addresses, browser information, device identifiers, location data
As Data Processor/Host (User-Generated Content): 3.5 Equipment Listings: Content uploaded by members advertising equipment for sale
3.6 Email Communications: Content of eMail-Shots sent by members through our platform
3.7 Other Member Content: Any other information members choose to upload or transmit
Note: For user-generated content, members are responsible for ensuring they have appropriate rights to process any personal data they include. We process this content solely to provide hosting and transmission services.
As Data Controller (Member Database): We process your registration and contact data for the following purposes:
4.1 Contract Performance: To provide Platform services and facilitate business-to-business member communications
4.2 Legitimate Interests:
4.3 Legal Compliance: Meeting our obligations under UK and applicable EU law
As Data Processor/Host (User-Generated Content): 4.4 We process user-generated content solely to provide hosting, transmission, and platform services as instructed by members
4.5 We do not monitor, review, or analyse the content of eMail-Shots or equipment listings
4.6 Members are responsible for the lawfulness of any personal data included in their content
Legal Basis: For business contact data that constitutes personal data, we rely primarily on legitimate interests for B2B communications, contract performance for service provision, and legal compliance where required.
5.1 We share business contact details with other Platform members for legitimate business-to-business communication purposes within the materials handling equipment sector
5.2 Cross-border transfers: When sharing data between UK and EU/EEA members, we ensure appropriate safeguards are in place
5.3 We may disclose information to law enforcement when required by law in any relevant jurisdiction
5.4 We do not sell personal data to third parties
5.5 All data sharing is limited to the business purposes for which members joined the Platform
6.1 Your data may be transferred between the UK and EEA as necessary for Platform operations
6.2 We ensure adequate protection through appropriate safeguards such as Standard Contractual Clauses
We retain personal data only as long as necessary for the purposes outlined in this Policy or as required by applicable law in the UK or your jurisdiction.
Under UK and EU data protection law, you have the right to:
For EU/EEA residents, you also have the right to lodge a complaint with your national data protection authority.
We implement appropriate technical and organizational measures to protect your personal data.
For privacy-related inquiries, contact our Data Protection Officer at enq@forktrucks.com.
Cookies are small text files stored on your device when you visit our website.
2.1 Essential Cookies: Required for Platform functionality (login, security)
2.2 Analytics Cookies: Help us understand how the Platform is used
2.3 Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings, but some Platform features may not work without essential cookies.
We may use third-party services that set their own cookies, subject to their own privacy policies.
This Policy defines acceptable use of our Platform and supplements our Terms and Conditions.
2.1 All commercial activities must comply with applicable UK, EU, and national trading laws
2.2 Members must have proper authorisation to sell advertised equipment in their target markets
2.3 All product descriptions must be accurate and comply with consumer protection laws
2.4 Cross-border sales must comply with applicable import/export regulations and VAT requirements
3.1 eMail-Shots must relate to materials handling equipment
3.2 Recipients must be legitimate business contacts
3.3 Communications must comply with applicable anti-spam laws (UK PECR, EU ePrivacy Directive)
3.4 Include appropriate unsubscribe mechanisms where required by law
Content that is:
Violations may result in:
We respect intellectual property rights and expect our members to do the same.
2.1 Do not post copyrighted material without permission
2.2 We respond to valid DMCA takedown notices
2.3 Repeat infringers may have accounts terminated
3.1 Do not use trademarks without authorisation
3.2 Do not misrepresent your relationship with trademark owners
3.3 Only authorised dealers should claim official dealer status
To report IP infringement, provide:
If your content is removed, you may file a counter-notice if you believe the removal was in error.
Maintain professional standards in all Platform interactions.
Provide truthful and accurate information in all listings and communications.
Treat all members with respect and courtesy.
Engage in honest and transparent business practices.
Follow all applicable laws and regulations.
Report suspected violations to help maintain Platform integrity.
Copyright notice
Copyright ©
2026
Forktrucks.com Ltd. All rights reserved.
If you can't find a supplier that meets your requirements, please request a quote from our members and they will get back to you.
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